"I would definitely use your company again, and will recommend you to all of my friends. Everyone has been great to work with and I'm happy with the work done."

June N.
Salt Lake City, UT



December 11, 2010
Dear C.C. Tile

I just wanted to say a special thank you for the wonderful job that your company did in replacing my tile. It is absolutely beautiful! The tile that I had before was terrible. I was so embarrassed by it that I stopped inviting friend over for parties. I didn't want them to see the job that I had settled for as a result of their work.

I really appreciate the expertise of your work. I know it took a lot more effort to get rid of the previous tile than was expected. In fact one company started on it and cancelled expressing that they would prefer not to handle it.

Thanks to C.C. Tile, I have a beautiful new tile floor that I would be proud to have anyone see.

I am sorry about the problem with the grout color. We had no idea that it would turn out so pink. I strongly suggest that someone approaches the grout manufacturer and have the name changed from "camel" to perhaps "salmon." Or perhaps let the people that have ordered it know that it has a tendency to show up pink. Either way, thank you so much for following through with a beautiful solution the problem.

I would also like to say a special thank you for the integrity and expertise of your employee, Todd.  He spent hours putting the new colorant on the grout to make sure it was precisely done to perfection.  He tried out several ways of application before it was precisely done to perfection. He tried out several ways of application before he made the decision of how to take care of the task at hand.  Once he was sure about the process, he worked all day to make the grout turn out to be a work of art.
How fortunate it is to find someone that actually take pride in his work and will accept nothing less than doing the job right. Specifically, because of the work and will accept nothing less than doing the job right.  Specifically, because of the work ethic of Todd, I would recommend C.C. Tile to anyone seeking a good tile job. Please feel free to use this letter as a reference and recommendation for your company, or have future customer call me and I will personally recommend Todd and Jerry for having the skills and expertise to promise excellent workmanship on the job and satisfaction for the customer.

The reason that I am writing this letter is because we currently live in a world where people make their complaints heard rather than sharing positive comments or feedback. You are a company that stands behind your work to make the customer happy. This is probably the main reason your company is still feeling success in a time where other companies are failing.

Thank you for my beautiful new kitchen and family room floor. Thank you for making the customer happy as one of you priorities. And a special thank you for Todd, the cream of the crop, for making sure the job was done right.

Sincerely, Maril and Lani A.
Salt Lake City, UT